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How to route your desired audio through your Oticon hearing aids from an iPhone
Here is information on how to change where the audio from your iPhone is played: Phone calls audio In the call menu during a call, tap the top right icon, and select the audio output that you prefer. (see visual below or attachment): You can choose "speaker" to route the calls to the phone speaker, iPhone if you want to…
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How to adjust the sound equalizer in Oticon Companion
The sound equalizer is a feature that allows you to change the equalization of the environmental sounds (i.e. the sound of what is happening in the room you are, or a person on the other side of a table you are sitting at) amplified from your hearing aids. To activate and make adjustments to the 'Sound Equalizer' please…
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How to change program in Oticon Companion app
The programs you see in the app reflect what has been programmed on your hearing aids by your audiologist, and the accessories you have paired with your hearing aids (e.g. TV adapter) you can change the programs using the program selector at the top of the interface of the "Sound" section of the app. The right and left…
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How to turn on the remote microphone feature?
If you are struggling to hear in busy environments due to the background noise present in the room, we have a couple of recommendations that we can share with you. I hope they will be helpful! Some models of hearing aids will allow the presence of the SpeechBooster function Sound section of the app. If you can not see the…
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How to use Find my hearing aids function?
The "Find my Hearing Aids" function in the Oticon Companion app can show you a map with the last known location when the hearing aids were connected to your phone and the app. This works if the permission for location tracking has been accepted. To access the "Find my hearing aids" function, tap on "Hearing Aids" (1) in…
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How to use the HearingFitness™ feature in Oticon Companion app
HearingFitness feature records the daily use of your hearing aids. If there is a connectivity issue between the app and your hearing aids then it can affect the accuracy of the data collected. As a first step, we recommend making sure that your phone is not in "Low Power Mode", as this mode might not allow the app to stay…