If you have behind-the-ear hearing aids, clean the hearing aid surface with wet wipes that don’t contain alcohol. This is because they are coated with a hydrophobic coating that is sensitive to alcohol For in-the-ear hearing aids, all kinds of wet wipes can be used for cleaning the hearing aids’ surface. The cleaning…
Activating your hearing aid for the first time Your hearing aid is a miniature electronic device that runs on special batteries. To activate your hearing aid, you need to insert a new battery in the battery drawer. The hearing aid will start up when the battery drawer is closed. It will take a few seconds for sound to be…
Every morning when I wake up I change to another program than the first one programmed by my audiologist. I would like to be able to change this default program by myself in the app.
I can mute and unmute my tv from the lock-screen on my iPhone. I would love to have the same possibility for my hearing aids so I can quickly mute if I can see a noisy bus approaching of just want to quickly turn the volume on the world down.
Hi fantastic community! Can you tell me what you are all doing in order to manage battery life? For me it is not an issue most days, but I find that I still worry about the batteries draining completely and me having to get through the last part of a day without the aids (catastrophic!)
I am in the process of getting my first pair of hearing aids. Generally I think I would prefer to get rechargeables but I do sometimes go on hiking trips where there for up to three days is no access to power. In know that there is a travel charger and I would definitely get that. But I just wanted to check what…
A friend of mine is using the app for Apple Watch and is so happy with it. I have a Samsung watch and would love to see a similar app for my watch.
I prefer to not write emails but get support immediately without having to make a phone call.
In the Hearing Fitness section, it would be nice if I could also see information about my hearing loss (audiogram and whatever else the audiologist could provide of information).
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Tishi Is a member of the customer happiness team at Demant and an integral founding member of our community team. Please reach out to Tishi with any questions about the community!
It is important to keep your hearing aids in top condition. This webinar will teach you the most important tips for maintaining your hearing aids.Learn more about what will be covered: How to avoid damaging your hearing aids Proper device cleaning Battery checks Proper storage Protect Against Earwax Professional maintenance
In this episode related to Oticon Companion app our app expert Magdalena talks about the sound control features available on Android phones. Join us to learn more about: Volume control and mute Speech booster Program switching Remote microphone Streaming equalizer
